I'm a designer who loves technology,
working with stakeholders and developers to make websites and web applications simpler, quicker, and easier for people who use them.
Skills
Leadership
A tireless user advocate, supportive mentor, and experienced team leader.
Research
Well-versed in requirements analysis, stakeholder interviews, use case creation, wireframaing, information architecture, and content strategy.
Design
Mastery of desktop and mobile user interface design, high-fidelity prototyping, Photoshop, and Illustrator. Extensive knowledge of usability and accessibility best practices.
Development
Fluent in responsive HTML 5 and CSS 3. Comfortable working in JavaScript, PHP, JSP and ASP. Expertise in Bootstrap, jQuery, WordPress, web accessibility, and cross-browser compatibility.
Projects
DHS Office of Inspector General
One of two variants of a redesign commisioned in early 2016, featuring clearer navigation, a still-trendy-for-government hero slider for high-value content, and a simplified news area. They chose the dark theme variant of this design, but I prefer the this.
Blue Moon Rising
A personal science fiction and fantasy media editorial publication, featuring a highly-responsive layout and jQuery-driven slide shows. Built on a heavily-customized WordPress install, with extensive PHP and CSS modifications.
USPTO DataOps
An internal web application for patent search database updates, with bootstrap progress bars and stateful global navigation. This prototype came from six months of weekly meetings reviewing their existing PC-based application and negotiating translations and enhancements.
Veronica V. Jones Illustration
A stylish portfolio site for a professional illustrator, implemented on WordPress with extensive PHP customization. The target audiences are art directors and young fantasy art aficionados looking for insight into Veronica's process.
IRS Data As A Service
An internal web portal which allows IRS auditors to create advanced multi-database queries without writing complex code. This application prototype was created using Bootstrap and hand-coded HTML.
Homeland Security
Designed and implemented visual reboot of the DHS website in early 2009, incorporating a cleaner, more contemporary look, more social media integration and deeper feature photography. Added one of the Federal government's first responsive layouts in 2010.
Career
User Experience Architect at CGI Federal for USCIS
since May 2018 in Washington, DC and Manassas, VA
Projects: User Experience research and design for USCIS web applications, including the STACKS content management system.
Achievements: The successful translation of design documents into a user-focused, accessible production application interface, and continued work with both the design and development teams for enhancements to exisiting features, and the integrations of new features.
Skills: User Experience research, design and development, focusing on the transition from design to development.
Big Cheese at Squeaker Media
since December 2004 in Manassas, VA
Projects: Freelance design and development of artist portfolios and Homeland Security websites.
Achievements: Providing web design services for individuals and organizations, emphasizing maintainability, accessibility, and — most importantly — usability. Most recently provided modern redesigns for the DHS OIG website, and previously designed and deployed WordPress portfolios for several illustrators.
Skills: Innovative web and interaction design for prototypes and WordPress installations, plus search engine optimization and creative writing.
User Experience Designer at Satysil for Beacon Health
from February to May 2018 in Reston, VA
Projects: User Experience enhancements to Military Onesource mental health website
Achievements: Implemented redesign of Beacon Health’s mental health repository for integration into the Department of Defense’s Military Onesource portal, and guidance for HTML implementation in accordance to updated style guides and Section 508 accessibility.
Skills: User Experience research, design and development, HTML templating and web accessibility.
User Experience Architect at REI Systems for HHS, DOE, and GSA
from October 2016 to October 2017 in Sterling, VA
Projects: User Experience enhancements to HHS, DOE, and GSA web applications.
Achievements: Delivered UX improvements to Health and Human Services’ EHB grant management applications, and developed complex search from for Department of Energy's Oil and Gas Gateway. Designed and coded General Services Administration's eOffer modernization in HTML and CSS.
Skills: User Experience research, design and development.
User Interface Designer at BCMC for State
from April to October 2016 in Falls Church, VA
Projects: Design and development of State Department interagency applications.
Achievements: Designed and developed the user interface and user experience of State's eCC application in an agile environment, using HTML5, CSS3 and JavaScript. Ensured Section 508 compatibility, and optimal visual implementation on the ServiceNow's platform.
Skills: Advanced interaction design using HTML, CSS, Bootstrap and jQuery. Cross-browser and Section 508 compliance.
User Experience Lead at Design Interactive for USPTO
from May 2015 to January 2016 in Arlington, VA
Projects: UX enhancements to the US Patent and Trademark Office EST patent search and Data Operations applications.
Achievements: Designed the interface and interactions for a web-based update to the USPTO patent database, and provided interface enhancements that will allow examiners to easily and extensively search those patent databases. Also researched and designed high-fidelity prototype of database maintenance application.
Skills: Requirements analysis, stakeholder interviewing, and high-fidelity user interface prototyping via HTML 5, CSS 3, Bootstrap 3, and Axure.
User Interface Designer at Hexaware for Freddie Mac
from January to May 2015 in Vienna, VA
Projects: UI work on Internal Freddie Mac mortgage bundle tracking applications.
Achievements: Designed and implemented an interface update via production-ready HTML and CSS for integration into Freddie's mortgage managing and monitoring application. Also created an updated design for their multi-monitor trading system.
Skills: User interface design and prototyping via HTML 5, CSS 3 and Bootstrap 3.
Ecommerce Web Designer at McFadyen Solutions
from March to December 2014 in Vienna, VA
Projects: Harman Kardon, Red Cross, and McFadyen Solutions websites.
Achievements: Interface development and implementation on Oracle's ATG Ecommerce platform for McFadyen Solutions clients, including Red Cross and Harman Kardon. Assisted in the long-overdue relaunch of McFadyen.com.
Skills: Web design, user interface development and implementation via HTML 5, CSS 3 and Bootstrap 3 for McFadyen clients. Wordpress implementation and management for McFadyen.com.
User Interface Designer at Computech for IRS and ITC
from October 2013 to March 2014 in Washington, DC
Projects: Internal Revenue Service's Data as a Service web application, and the International Trade Commission's EDIS web application.
Achievements: Prototype development, visual redesign and workflow enhancements in an agile environment, for several web applications for federal clients, contributing towards eventual commercial development.
Skills: Interaction design with HTML, CSS and Bootstrap.
User Interface Lead at CSC for NYSOH
from February to October 2013 in Albany, NY and Manassas, VA
Project: New York State of Health healthcare marketplace, as described by the Affordable Care Act.
Achievements: Lead a small team of 4-6 UI professionals in the creation and modification of wireframes and front-end implementation for the Healthcare Exchange. Also contributed directly to the application's user interface design, workflow mapping and front-end development.
Skills: Stakeholder interaction, requirements analysis, interface design and front-end development using HTML, CSS, JavaScript and JSP.
previous positions available upon request
Volunteering
UXPADC Mentorship Program
from 2017 to 2019
Exchanging work experiences and personal insights while working in the field of User Experience.
Baltimore GiveCamp
in October 2012
Wordpress design and development for Liberty Elementary School and Recreation Center.
Education
Brain Bench Certification
Web Designer BCIP, with master-level Web Design Concepts, Web Design for Accessibility, Dreamweaver MX, and Photoshop 7.0.
Northern Virginia Community College
in Annandale, VA
Major: Computer Information Services. 40+ hours completed.
Ferrum College
in Ferrum, VA
Major: Computer Science. 40+ hours completed.