A usability and accessibility-focused designer with core development and collaboration skills helping organizations that serve people do it better.
Skills
Advocacy
Cross-functional team lead and user advocate, fostering productive goal-oriented environments where design and development work toward the same outcomes.
Design
Mastery of modern desktop and mobile UI/UX design, translating usability and accessibility best practices into high-fidelity, refined prototypes. Proficient in industry-standard tools including Figma, Photoshop/Gimp, and Illustrator/Inkscape.
Development
Fluent in responsive HTML 5 and CSS 3, working within iterative, agile development cycles to ensure high quality and rapid feature delivery. Expertise includes Bootstrap, jQuery, WordPress, WCAG-compliant web accessibility, and cross-browser compatibility. Comfortable working in JavaScript and PHP.
Analysis
Well-versed in requirements analysis, stakeholder interviews, and user research to define project scope and goals. Expertise includes Information Architecture, content strategy, and use case development.
Projects
DFAS CEDMS
An agency-wide CMS for DFAS financial documents and vouchers. Delivered a complete visual modernization and redesign including upcoming feature enhancements using the USWDS and DoD branding as guidelines. The prototype was used for both early user acceptance and implementation, and fully complied with WCAG AA accessibility.
DHS Office of Inspector General
One of two variants of a redesign featuring clearer navigation, a still-trendy-for-government hero slider for high-value content, and a simplified news area. They chose the dark theme variant of this design, but I prefer the this.
Blue Moon Rising
A personal science fiction and fantasy media editorial publication, featuring a highly-responsive layout and jQuery-driven slide shows. Built on a heavily-customized WordPress install, with extensive PHP and CSS modifications.
USPTO DataOps
An internal web application for patent search database updates, with bootstrap progress bars and stateful global navigation. This prototype came from six months of weekly meetings reviewing their existing PC-based application and negotiating translations and enhancements.
Veronica V. Jones Illustration
A stylish portfolio site for a professional illustrator, implemented on WordPress with extensive PHP customization. The target audiences are art directors and young fantasy art aficionados looking for insight into Veronica's process.
IRS Data As A Service
An internal web portal which allows IRS auditors to create advanced multi-database queries without writing complex code. This application prototype was created using Bootstrap and hand-coded HTML.
Homeland Security
Designed and implemented visual reboot of the DHS website in early 2009, incorporating a cleaner, more contemporary look, more social media integration and deeper feature photography. Added one of the Federal government's first responsive layouts in 2010.
Career
Big Cheese at Squeaker Media
since December 2004 in Manassas, VA
Projects: Freelance design and development of artist portfolios and that one Homeland Security website.
Achievements: Providing web design services for individuals and organizations, emphasizing maintainability, accessibility, and — most importantly — usability. Mostly designing and deploying WordPress portfolios several illustrators and once provided a modern redesign for the DHS OIG website.
Skills: Innovative web and interaction design for prototypes and WordPress installations, plus search engine optimization and creative writing.
User Experience Architect at CGI Federal for DoD and USCIS
from May 2018 to November 2025 in Fairfax, VA
Projects: Large-scale USCIS content management system supporting thousands of agency users; complete redesign of CEDMS, the DoD financial content management system.
Achievements: Served as the UX bridge between a dedicated design team and a development organization — translating design intent into implementable specifications and development realities back into design constraints. As major feature development stabilized, expanded scope to UX, prototyping, and accessibility work across multiple smaller USCIS applications, then leading CEDMS design requirements analysis through high-fidelity prototypes.
Skills: UX architecture, liaison and translation between design and development teams, requirements analysis, prototyping, and baked-in accessibility.
User Experience Designer at Satsyil for Beacon Health
from February to May 2018 in Reston, VA
Projects: User Experience enhancements to Military Onesource mental health website
Achievements: Implemented redesign of Beacon Health’s mental health repository for integration into the Department of Defense’s Military Onesource portal, and guidance for HTML implementation in accordance to updated style guides and Section 508 accessibility.
Skills: User Experience research, design and development, HTML templating and web accessibility.
User Experience Architect at REI Systems for HHS, DOE, and GSA
from October 2016 to October 2017 in Sterling, VA
Projects: User Experience enhancements to HHS, DOE, and GSA web applications.
Achievements: Delivered UX improvements to Health and Human Services’ EHB grant management applications, and developed complex search from for Department of Energy's Oil and Gas Gateway. Designed and coded General Services Administration's eOffer modernization in HTML and CSS.
Skills: User Experience research, design and development.
User Interface Designer at BCMC for State
from April to October 2016 in Falls Church, VA
Projects: Design and development of State Department interagency applications.
Achievements: Designed and developed the user interface and user experience of State's eCC application in an agile environment, using HTML5, CSS3 and JavaScript. Ensured Section 508 compatibility, and optimal visual implementation on the ServiceNow's platform.
Skills: Advanced interaction design using HTML, CSS, Bootstrap and jQuery. Cross-browser and Section 508 compliance.
User Experience Lead at Design Interactive for USPTO
from May 2015 to January 2016 in Arlington, VA
Projects: UX enhancements to the US Patent and Trademark Office EST patent search and Data Operations applications.
Achievements: Designed the interface and interactions for a web-based update to the USPTO patent database, and provided interface enhancements that will allow examiners to easily and extensively search those patent databases. Also researched and designed high-fidelity prototype of database maintenance application.
Skills: Requirements analysis, stakeholder interviewing, and high-fidelity user interface prototyping via HTML 5, CSS 3, Bootstrap 3, and Axure.
previous positions available upon request
Education
Accessibility Certification
Department of Homeland Security Trusted Tester 5.0, a common testing approach for accessibility compliance and conformity.
Brain Bench Certification
Web Designer BCIP, with master-level Web Design Concepts, Web Design for Accessibility, Dreamweaver MX, and Photoshop 7.0.
Northern Virginia Community College
in Annandale, VA
Major: Computer Information Services.
Ferrum College
in Ferrum, VA
Major: Computer Science.