working with stakeholders and developers to make websites and web applications simpler, quicker, and easier for people who use them.
A tireless User Experience advocate, supportive mentor, and experienced team leader.
Well-versed in requirements analysis, stakeholder interviews, use case creation, wireframaing, information architecture, and content strategy.
Mastery of desktop and mobile user interface design, high-fidelity prototyping, Photoshop, and Illustrator. Deep knowledge of visual accessibility best practices.
One of two variants of a redesign commisioned in early 2016, featuring clearer navigation, a still-trendy-for-government hero slider for high-value content, and a simplified news area. They chose and implemented the dark theme instead, with less attention to font selection than hoped for.
A personal science fiction and fantasy media editorial publication, featuring a highly-responsive layout and jQuery-driven slide shows. Built on a heavily-customized WordPress install, with extensive PHP and CSS modifications.
An internal web application for patent search database updates, with bootstrap progress bars and stateful global navigation. This prototype came from six months of weekly meetings reviewing their existing PC-based application and negotiating translations and enhancements.
A stylish portfolio site for a professional illustrator, implemented on WordPress with extensive PHP customization. The target audiences are art directors and young fantasy art aficionados looking for insight into Veronica's process.
An internal web portal which allows IRS auditors to create advanced multi-database queries without writing complex code. This application prototype was created using Bootstrap and hand-coded HTML.
Projects: User Experience design and development for the USCIS’s unified content management system STACKS.
Achievements: The successful translation of design documents into a user-focused, accessible production application interface, and continued work with both the design and development teams for enhancements to existing features, and the integrations of new features.
Skills: User Experience research, design and development, focusing on the transition from design to development.
Projects: Occasional freelance design and development of artist portfolios and very occasional Homeland Security websites.
Achievements: Providing web design services for individuals and organizations, emphasizing maintainability, accessibility, and — most importantly — usability. Most recently provided modern redesigns for the DHS OIG website, and previously designed and deployed WordPress portfolios for several illustrators.
Skills: Innovative web and interaction design for prototypes and WordPress installations, plus search engine optimization and creative writing.
Projects: User Experience enhancements to Military Onesource mental health website
Achievements: Implemented redesign of Beacon Health’s mental health repository for integration into the Department of Defense’s Military Onesource portal, and guidance for HTML implementation in accordance to updated style guides and Section 508 accessibility.
Skills: User Experience research, design and development, HTML templating and web accessibility.
Projects: User Experience enhancements to HHS, DOE, and GSA web applications.
Achievements: Delivered UX improvements to Health and Human Services’ EHB grant management applications, and developed complex search from for Department of Energy's Oil and Gas Gateway. Designed and coded General Services Administration's eOffer modernization in HTML and CSS.
Skills: User Experience research, design and development.
Projects: Design and development of State Department interagency applications.
Skills: Advanced interaction design using HTML, CSS, Bootstrap and jQuery. Cross-browser and Section 508 compliance.
Projects: UX enhancements to the US Patent and Trademark Office EST patent search and Data Operations applications.
Achievements: Designed the interface and interactions for a web-based update to the USPTO patent database, and provided interface enhancements that will allow examiners to easily and extensively search those patent databases. Also researched and designed high-fidelity prototype of database maintenance application.
Skills: Requirements analysis, stakeholder interviewing, and high-fidelity user interface prototyping via HTML 5, CSS 3, Bootstrap 3, and Axure.
Projects: UI work on Internal Freddie Mac mortgage bundle tracking applications.
Achievements: Designed and implemented an interface update via production-ready HTML and CSS for integration into Freddie's mortgage managing and monitoring application. Also created an updated design for their multi-monitor trading system.
Skills: User interface design and prototyping via HTML 5, CSS 3 and Bootstrap 3.
Projects: Harman Kardon, Red Cross, McFadyen websites.
Achievements: Interface development and implementation on Oracle's ATG Ecommerce platform for McFadyen clients, including Red Cross and Harman Kardon. Assisted in the long-overdue relaunch of McFadyen.com.
Skills: Web design, user interface development and implementation via HTML 5, CSS 3 and Bootstrap 3 for McFadyen clients. Wordpress implementation and management for McFadyen.com.
Projects: Internal Revenue Service's Data as a Service web application, and the International Trade Commission's EDIS web application.
Achievements: Prototype development, visual redesign and workflow enhancements in an agile environment, for several web applications for federal clients, contributing towards eventual commercial development.
Skills: Interaction design with HTML, CSS and Bootstrap.
Project: New York State of Health healthcare marketplace, as described by the Affordable Care Act.
Achievements: Lead a small team of 4-6 UI professionals in the creation and modification of wireframes and front-end implementation for the Healthcare Exchange. Also contributed directly to the application's user interface design, workflow mapping and front-end development.
Exchanging work experiences and personal insights while working in the field of User Experience.
Wordpress design and development for Liberty Elementary School and Recreation Center.
Web Designer BCIP, with master-level Web Design Concepts, Web Design for Accessibility, Dreamweaver MX, and Photoshop 7.0.
Major: Computer Information Services. 40+ hours completed.
Major: Computer Science. 40+ hours completed.